Orders, Delivery, and Returns

100% of the profit made from the sale of these items is covenanted back to the charity to fund the work of Mothers’ Union – supporting families worldwide.

 

ORDER

  • Phone the sales office on 020 7227 9730 9am – 5pm Monday to Friday.
  • Post your order to: Sales Department, MU Enterprises Ltd,
  • Mary Sumner House, 24 Tufton Street, London SW1P 3RB.
  • On the inside back cover of this catalogue is an order form, you can also print one from the website, please go to www.mueshop.org and follow the instructions on the online shop page, alternatively please telephone the number above and we will post or email one to you.
  • Online today at www.mueshop.org (24/7 shopping. 365 days a year. Secure online payment)
  • Email enterprises@mothersunion.org o  Fax 020 7227 9757 o Via your MU ENTERPRISE REP

 

DELIVERY

  • £3.95 standard delivery charge for all orders under £50 – applicable to UK and Ireland.
  • Free delivery for all orders of £50 or over – applicable to UK and Ireland.
  • £10 for Express Delivery.
  • Next Day – applicable to UK mainland and Northern Ireland for orders received by 12pm. Within 3 working days ­– Republic of Ireland for orders placed by 12pm.
  • Please contact the sales office for overseas postage prices. This will depend on the size and weight of your order. Express delivery is not available to overseas orders.
  • Prices were correct at time of going to print, however may be subject to change. From time to time a product may be substituted with a suitable replacement.
  • All details were correct at the time of publishing.
  • Please allow up to 21 days for delivery during peak times.

 

RETURNS

  • Damaged items must be returned within 7 days of receipt. If you wish to discuss a return or replacement of a product please contact the Sales Office. If you are returning a product purchased through an MUe Rep please arrange this through them as we will need the original account and invoice details.
  • Unwanted items must be returned unused in original packaging within 28 days of receipt. Pierced earrings cannot be returned for reason of hygiene. If your item is damaged please contact the sales office for a replacement.
  • Prices stated include VAT on goods which are vatable.
  • This catalogue runs from June 2015 to January 2016.

 

If you would like to download an order form, please select General Order Form

One thought on “Orders, Delivery, and Returns

  1. Greetings from Vanuatu Mothers’ Union Office

    We would like to order some MU resources which I have listed below. Before I finalise this, please let me know the postage costs before I place my online order. The items we are looking to order are
    30 x JN0057
    10 x J0003
    10 x B0009
    20 x AO112
    5 x JN0057

    Many thanks and I look forward to our reply.
    Edith Willie
    CDC Worker Vanuatu

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